Influencing & Negotiation Courses

• Build strong working relationships and influence and so you can perform even more effectively 

• Ideal for managing relationships with colleagues, clients and other stakeholders 

• Learn how to build new client relationships quickly and strengthen existing ones

• Uncover the sources of difficulty and conflict in existing client relationships

• Practice and receive feedback and coaching

• Understand the concept of personality profiling

• Discover your own profile and those of others

• Dramatically improve your relationships and communication with colleagues and clients 

• Explore the components of Trust, analyse the levels of Trust in your key client, customer or other stakeholder relationships

• Identify the the sources of trust and mistrust, develop practical steps to maintain and strengthen trust

• This session shares topics with Effective Influencing but through a more focused lens of Managing Conflict

•  Includes additional conflict-focused models and tools. 

• Learn the fundamentals of negotiation theory and practice

• Create more successful outcomes and stronger relationships in all your negotiations 

• Learn what Emotional Intelligence (EI) is and how to use it to become more effective, inspirational and resilient

• Learn strategies to develop your EI and how to use it to leading and managing others